Product Care Page

Product Care

Made With Intention. Crafted for You.

Artistry in Longevity

Each Keis To Joi creation is more than an accessory. It is a piece of artistry, a legacy woven from heritage and intention. With thoughtful care, your bag will remain a faithful companion for generations.

General Care

  • Store in dust bag when not in use, away from direct sunlight.
  • Avoid prolonged contact with abrasive surfaces.
  • Keep away from oils, perfumes, and dyes that may transfer.
  • Avoid overfilling to maintain the sculptural shape.

Cavallino

  • Avoid friction against rough clothing to prevent hair matting.
  • Keep away from water and alcohol-based products.
  • Brush gently with a natural-bristle brush in the direction of the hair.

Leather & Hardware

Leather Use a soft, dry cloth to gently buff. Avoid sharp objects to preserve the grain.

Hardware Use a polishing cloth to maintain shine. Hairline marks are signs of a lived story.

Specialty Finishes

Stardust Clean with a dry microfiber cloth using gentle taps. Do not use conditioners.

Metallics Foils may wear gracefully over time, adding unique character to the piece.

Care Inquiries

Do you have a specific question regarding the maintenance of your piece?

Our concierge is here to help.

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